Photo:Jeremy Zilar

Jeremy Zilar

GSA | New York City


News and Events

19 posts

This Week's IDEA

An Introduction to Accessibility

This week, we're taking at look at how to reframe our approach to encouraging others to build with accessibility.
Dec 11, 2019

Building the Elements That Earn Trust

Let’s talk about the elements that go into building trust with people who are using our services.
Nov 18, 2019

Meet Your Federal Web Council

Your partners in making 21st Century IDEA happen
Nov 12, 2019
This Week's IDEA

Let’s Talk 21st Century IDEA

We are starting a new blog post series on 21st Century IDEA that’ll break down one essential topic and point to guidance to start running with it.
Nov 04, 2019

18F is kicking off a new series on building product management capacity in government agencies that explores the process of helping people in government transition into product management roles through experiential learning. — via 18F

Oct 24, 2019

The Guide to the Paperwork Reduction Actlogo

This week, the Office of Information and Regulatory Affairs (OIRA), clarified the process for information collections associated with the Paperwork Reduction Act (PRA). These changes include an easy to understand chart that lays out the steps for this sometimes hard to understand process, and are a direct result of the feedback they’ve been getting from the community. — via The Guide to the Paperwork Reduction Act

Oct 09, 2019

U.S. Web Design Systemlogo

Are you and your team working with the U.S. Web Design System on your site, or have plans to start using it? The USWDS team has a public Slack channel where you can meet other government engineers, content specialists, and designers who are working with the USWDS to build accessible, mobile-friendly websites. — via U.S. Web Design System

Oct 08, 2019


The team at USAGov analyzed more than 13,000 chats and phone calls from the public, in both English and Spanish, and then tagged these inquiries by popular topic area. These are the top questions our government-wide contact center received over the last four months. — via

Oct 08, 2019


Get Your Idea Funded Through 10x

Introducing a new investment fund for technology products in the federal government.
Jul 09, 2019

The mandate to be agile is everywhere. But agile isn’t an on-off switch. It’s a skill and a mindset that is developed over time, through dedicated work, open teams, and lots (and lots) of practice — via 18F

Jun 18, 2019

Code.govlogo breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public. — via

Jun 10, 2019


Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve. — via 18F

May 20, 2019

DOI Revenue Datalogo

Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value. — via DOI Revenue Data

May 20, 2019

DOI Revenue Datalogo

The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way. — via DOI Revenue Data

May 07, 2019